Terms and Conditions pg9898 —
Complete Guide for All Members

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and pg9898 ("Platform", "We"). This document governs how you use the website, mobile app, and all services provided by pg9898.

By accessing or using the pg9898 platform in any way — whether registering an account, making a deposit, joining a game, or simply browsing the website — you automatically accept and agree to comply with all terms stated herein.

Pg9898 reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the platform following any changes shall be deemed acceptance of the updated terms.

2.1 Age and Eligibility Requirements

Use of the pg9898 platform is restricted to individuals who meet the following conditions:

• Aged 18 years and above at the time of registration.
• Have full legal capacity to enter into a binding agreement.
• Not appearing on any prohibition or restriction list issued by any relevant regulatory authority.
• Not registering on behalf of third parties without written authorisation from pg9898.

2.2 Registration Process

During registration, you are required to provide accurate, truthful, and up-to-date information. pg9898 enforces strict KYC (Know Your Customer) procedures to verify each member's identity. Documents that may be requested include:

• Valid National Identity Card (MyKad) or passport.
• Proof of residential address (recent utility bill or bank statement).
• Information on the payment method used.

Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.

2.3 One Account Per User

Each individual is only permitted to hold one (1) account active on pg9898. Registering multiple accounts is strictly prohibited and may result in the freezing of all associated accounts and forfeiture of any existing balances.

3.1 Account Security Responsibilities

You are solely responsible for keeping your pg9898 account username and password confidential. pg9898 recommends that you:

• Use a strong, unique password that is not used anywhere else.
• Enable two-factor authentication (2FA) for an added layer of security.
• Not sharing login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Report immediately to customer support if you suspect any unauthorized activity on your account.

3.2 Account Information

You are responsible for ensuring that all information in your account profile is accurate and up to date. Any changes to personal information must be updated promptly via the account settings section or by contacting our customer support.

4.1 Accepted Payment Methods

Pg9898 supports a wide range of secure and convenient local payment methods for Malaysians, including:

• Online Banking (FPX) — Maybank2u, CIMB Clicks, HLB Connect, RHB Now, and other major Malaysian banks.
• E-Wallet — Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay.
• Direct Bank Transfer — for large deposit and withdrawal amounts.

4.2 Deposit Limits

Pg9898 sets minimum and maximum limits for each deposit depending on the chosen payment method. These limits are subject to change from time to time. Please check the Deposit for the latest limit information.

4.3 Withdrawal Process

Withdrawals are carefully processed to ensure the security of your funds. The following applies:

• All withdrawals will be processed to the payment method that the same as the one used for the original deposit, unless otherwise approved by pg9898.
• Your first withdrawal requires completed KYC verification.
• Withdrawals are typically processed within 1 to 3 business days for standard requests.
• VIP members enjoy priority withdrawal processing.

4.4 Currency

All transactions at pg9898 are conducted in Malaysian Ringgit (MYR). Any foreign currency conversion is solely the member's responsibility, and pg9898 bears no costs or losses arising from exchange rate differences.

5.1 General Bonus Conditions

All bonuses and promotions offered by pg9898 are subject to specific terms stated alongside each offer. In general, the following terms apply to all bonuses:

• Each bonus may only be claimed once per member unless otherwise stated.
• The Welcome Bonus is available to new members making their first deposit only.
• Using more than one account to claim the same bonus will result in the cancellation of all associated bonuses.

5.2 Wagering Requirements (Rollover)

Most bonuses require members to meet wagering requirements (rollover) before any winnings from that bonus may be withdrawn. The rollover requirements are as follows:

• The rollover requirement is clearly stated in each promotion's terms (e.g., 10x, 15x, or 20x).
• Only eligible bets count — bets on certain games may be excluded or counted only in part.
• Expiry dates apply — any unused bonuses or unfulfilled rollover requirements within the specified period will be automatically forfeited.

5.3 Bonus Abuse

Pg9898 uses advanced detection systems to identify bonus abuse. Activities considered abusive include the use of automated software, hedge betting, and multi-account usage. Any account suspected of bonus abuse will be investigated and may be subject to disciplinary action.

6.1 Fair Play

All games available at pg9898 use Random Number Generator (RNG) independently verified by a third party to ensure full fairness and transparency. The Return to Player (RTP) percentage for each game is available in the respective game information.

6.2 Technical Disruptions

In the event of a technical disruption, server failure, or lost internet connection during a gaming session:

• Pg9898 will endeavour to restore the game session to the last recorded state.
• Bets confirmed and accepted by the system will remain valid.
• Wins credited to your account prior to the interruption are final.
• Pg9898 is not responsible for losses caused by disruptions on the member's own internet service provider's end.

6.3 Betting Limits

Each game has its own minimum and maximum betting limits set by the game provider. These limits are clearly displayed within the game interface before you begin playing. pg9898 reserves the right to adjust betting limits at any time.

6.4 Exceptional Wins

Pg9898 reserves the right to conduct additional checks on any wins deemed unusual prior to processing payment. Such checks are typically completed within 72 business hours.

Pg9898 is committed to providing a safe, fair, and enjoyable gaming environment for all members. The following are strictly prohibited on our platform:

• Using automated software, bots, scripts, or any third-party tools to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes.
• Launching any hacking attempts, cyberattacks, or technical interference against the pg9898 platform.
• Using the pg9898 platform for money laundering or financing illegal activities.
• Communicating in a rude, offensive, or threatening manner towards staff or other members.
• Spreading false or misleading information about pg9898 on any public platform.

Pg9898 values your privacy. All personal information collected from you is processed in accordance with Privacy Policy pg9898, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

8.1 Data Collected

We collect data necessary for account management, payment processing, KYC compliance, and improving your user experience. This data is never sold or shared with third parties without your consent, except as required by law.

8.2 Security Technology

All communications between your device and pg9898's servers are protected by 256-bit SSL encryption. Your financial information is handled to the highest industry security standards and is never stored in plain text.

9.1 Closure by Member

You may close your pg9898 account at any time by contacting our customer support team. Prior to closure, all eligible balances will be returned to you via your registered payment method, subject to standard security checks.

9.2 Suspension by pg9898

Pg9898 reserves the right to suspend or close a member's account without prior notice if:

• There is evidence or reasonable suspicion of fraud, bonus abuse, or illegal activity.
• Information provided during registration or KYC is found to be false or misleading.
• Members found to be in breach of any terms stated in this document.
• Account linked to money laundering activity.

9.3 Self-Exclusion

As part of our commitment to Responsible Gaming, pg9898 offers a self-exclusion option. Members may apply to restrict access to their own account for a specified period via the account settings section or by contacting customer support.

Pg9898 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of our platform, including but not limited to:

• Financial losses resulting from game outcomes.
• Service disruptions caused by third parties or circumstances beyond our control.
• Data loss resulting from technical failures beyond pg9898's control.
• Actions or omissions on the part of the payment service provider.

Pg9898's maximum liability to you under any circumstances is limited to the net deposit amount you have made in the 30 days preceding the relevant claim.

Pg9898 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Members will be notified of significant changes via:

• In-app notifications on the pg9898 mobile app.
• Notices prominently displayed on the official website.
• Email to the address registered in your account (if applicable).

The "Last Updated" date shown at the top of this document reflects when the most recent amendments were made. Your continued use of the pg9898 platform after any amendments are published constitutes your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, pg9898's customer support team is available to assist you 24 hours a day, 7 days a week.

You may also refer to the FAQ for answers to frequently asked questions.